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PERSONAL BRANDING

What does a personal branding agency actually do?

What a personal branding agency does day to day, how it differs from a PR or marketing agency, and how to tell if you need one.

The Limelight Company · 7 min read · Updated
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A personal branding agency gets you known for the right thing by the right people. It pins down your story and what you want to say, then turns that into things people actually see: photographs and video, a website, social posts, sometimes ads. Good ones keep it all consistent and take the work off you.

“Personal branding” sounds woolly, and agencies don’t help when they describe their work in abstract language. The reality is far more concrete. A personal branding agency listens to you and writes things down. Then it photographs and films you. It builds your pages and posts the content.

This guide walks through what that work looks like and how agencies differ. It also covers when you’d be better off doing it yourself.

What is a personal branding agency?

It’s a team that markets a person instead of a company or a product. Most of its clients are people whose name is part of what they sell. Think founders and CEOs. Business owners and authors. Consultants and speakers too, plus the odd creative or public figure.

A business brand answers “why should I buy from this company?” A personal brand answers a different question: “why should I trust this person?” The agency’s job is to give an honest answer to that one, and to give the same answer everywhere someone comes across you.

What does a personal branding agency do, step by step?

Agencies name the stages differently and shuffle the order. Most decent ones still cover this ground.

1. Discovery: understanding your story

This stage is interviews and long conversations about your background, what you do, who you do it for and why you bother. It’s where the good material turns up. Moments and opinions come out, along with the hard-won experience that sets you apart from everyone else doing similar work. A good agency also uses it to find out what you’re not comfortable with.

2. Positioning and messaging

Next, the story gets shaped into something you can use. Who’s your audience? What do you want to be known for? Which handful of themes will you keep coming back to, and how do you sound? Get this right and you’ll never again have to explain yourself from scratch to every photographer, designer or copywriter you hire. It’s the heart of brand design.

3. Visual identity

Then comes the look that sits alongside the message. That covers colours and type, a logo or wordmark if you need one, and a photographic style. With a personal brand, your own face usually counts for more than any logo.

4. Content production

This is the photography and video. Then there’s copy, plus graphics. Some agencies make all of it in-house. Others plan it and bring in freelancers. A few only do strategy and leave the making to you.

5. Channels

A brand needs somewhere people can find it. Normally that’s a personal brand website you own, plus one or two social platforms where your audience already hangs out.

6. Ongoing management and growth

Last comes the weekly grind of planning and writing content, then publishing it before reporting on how it did, sometimes with ads running behind the posts that do best. People underestimate this part. Yet consistency is what makes a brand stick. It’s exactly why so many agencies sell social media management as a monthly service.

How is a personal branding agency different from a PR or marketing agency?

Type of agencyMain focusWhat it usually doesn’t do
Personal branding agencyYour story, image and content, across channels you controlVaries: some skip production, some skip websites
PR agencyCoverage in media you don’t control: press, podcasts, awardsDay-to-day content, websites, photography
Marketing or digital agencySelling a company’s products or servicesBuilding the profile of an individual
Single-medium supplierOne thing done well: photos, film, web or socialJoining the pieces into one consistent brand

In real life the lines blur. Lots of PR firms now make social content, and lots of web studios sell branding. So ignore the label. Look at what they actually make, and ask whether it fits what you need.

What types of personal branding agency are there in the UK?

Read how UK agencies describe themselves and most land in one of four camps:

  • LinkedIn and social-led agencies, often aimed at B2B founders, which ghostwrite posts and grow an audience on one or two platforms.
  • PR-led firms, focused on media profile, speaking and reputation, sometimes with content added on.
  • Design and web studios, strong on identity and websites and lighter on ongoing content.
  • Full-service teams that handle strategy, photography, film, website, social and ads together.

No camp is better in the abstract. If you’re a B2B founder who only cares about LinkedIn, a specialist might suit you perfectly. If you’re an author or speaker who needs photos and a showreel as well as a website and social media, one team doing the lot can save you an awful lot of chasing and coordinating between suppliers.

What should a personal branding agency not do?

A few things should make you walk away.

  • Promise numbers it can’t control. Follower counts, viral posts and press coverage all depend on things no agency fully controls. Ask to see examples. Don’t accept guarantees.
  • Write in a voice that isn’t yours. If you wouldn’t say it, it shouldn’t go out with your name on it. At least at the start, you should sign off what gets published.
  • Keep ownership of your assets. Your domain, your website and your social accounts belong in your name.
  • Cut corners on advertising rules. Once paid partnerships or ads come into it, UK rules on labelling ads apply. The ASA and CAP influencers’ guide explains how to make it obvious that ads are ads, and says brands and agencies will find it useful too.

When do you need a personal branding agency, and when don’t you?

You probably need help if:

  • People already look you up before they work with you, and what they find undersells you.
  • You know you ought to be visible but haven’t got the time, or have no idea what to say.
  • Your website, photos and social profiles were made at different times by different people, and they don’t feel like one brand.
  • You’ve got a launch coming up, such as a book, a business or a talk, and everything needs to be ready at once.

You probably don’t need one yet if:

  • You’re still working out what your business or offer actually is. Sort that first.
  • You enjoy making content and have time to do it consistently. A one-off strategy session or a good photoshoot might be all you need.
  • Your money would do more good spent on the product or service itself.

To get a feel for what each piece costs, read how much personal branding costs in the UK. Comparing agencies? Our 12 questions to ask a personal branding agency will help.

What does working with a personal branding agency feel like?

At first it’s mostly talk. You’ll have a few conversations and field some questions that feel quite personal. Then you’ll get a written summary of who you are and what you want to be known for. Before any creative work starts, you should see a clear scope and fee.

After that come the shoots and the build. Expect a day or two of photography or filming. Draft web pages follow, with a first batch of content. You review all of it and comment. Once everything’s live, a good agency takes on the routine work and checks in with you often enough that your part shrinks to approving content and turning up for the odd shoot.

How we can help

We started out as the team behind bestselling author Jack Cartwright’s own brand. We ran his social media and videos for him. We also made his ads and book covers and built his website, so he could get on with writing. Now we do the same for founders and authors, for speakers, for creatives, for business owners of all kinds. One team handles brand design and websites. The same people do photography and film, plus social media. Start a conversation and we’ll talk it through, then agree a brief and scope with you, plus a fee, before any work begins.

Frequently asked questions

Is a personal branding agency worth it?

Yes, when your reputation brings in work directly and you lack the time or confidence to build it yourself. It isn’t worth it while your offer is still fuzzy, or if you like making content and can keep it up. Before you pay anyone, be clear about what you want to change.

How long does it take to build a personal brand with an agency?

Expect the foundations to take weeks. That means positioning and photography plus a website, and the timing depends on scope and how fast you can review work. Visibility and trust take months of consistent content to build. Be wary of anyone promising quick results.

Do I have to be on camera?

Not necessarily. Your face and voice are still usually the most persuasive part of a personal brand. A good agency starts with whatever you’re comfortable with, such as still photos or written posts, and helps you build from there.

Will the agency post as me?

Often, yes. Many agencies write and schedule posts on your behalf. Agree a tone of voice and an approval process first, so nothing goes out that you wouldn’t say yourself.

What is the difference between personal branding and reputation management?

Personal branding is mostly building: making the content and presence that show who you are. Reputation management usually means dealing with problems, like negative reviews or bad coverage. Some agencies do both. They’re different skills.

Sources

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